Book a ride

Book your ride in minutes

Call us, or send a ride request online. We’ll confirm your pick-up time and how you’ll pay before the day of your trip.

Call us

(614) 985-3555
Mon–Fri 8am–5pm · Sat 9am–3pm

Request online

Fill in the ride request form any time — we’ll call to confirm.

Ways to pay

Private pay, Medicaid, Medicare and plans

Private pay · Medicaid · Medicare · Brokers & health plans

Paying privately

Anyone can book a private-pay ride — no insurance or referral needed. Use the fare estimate below for a quick price, then send your request or call us.

  • Clear prices: a base fare plus a rate per mile
  • Round trips, waiting time and extra stops available
  • Pay by card or cash — we confirm the price when you book

Medicaid, Medicare plans & brokers

If you have Medicaid, a Medicare plan with a transportation benefit, or another health plan that covers rides, book through your plan’s transportation line or broker. Many plans let you ask for your preferred provider — ask for Just In Time Transportation.

Not sure if your plan covers rides? Call us and we’ll help you find out.

Private pay

Estimate your fare

Type your pick-up and drop-off addresses to see an estimate. Your final price is confirmed when you book.

Trip
Know the distance? Type it in mi

Rates: $25.00 base + $2.50 per mi. Minimum fare $35.00. Waiting $30.00 per hour.

Estimates are for ambulatory rides in a sedan, SUV or minivan. Your final fare is confirmed when you book.

Distances by OpenStreetMap.

Ride request

Request a ride

Send your details and we’ll call or email to confirm. For rides in the next 24 hours, please call us.

We provide ambulatory rides — for riders who can walk, with or without a cane or walker. We don’t offer wheelchair-accessible vehicles or stretcher transport. For a medical emergency, always call 911.

Before your ride

Good to know

Be ready early

Please be ready 15 minutes before your pick-up time. We’ll call if we are running late.

Bring a companion

A caregiver or family member can ride along — just tell us when you book.

Changes & cancellations

Plans change. Call us as early as you can if you need to change or cancel a ride.